Salesforce & Agentforce AI Consulting
AI-Powered Customer Experiences That Drive Measurable Outcomes
RedBulb Consulting is a specialist AI transformation partner with deep Salesforce and Agentforce expertise. Our Salesforce practice helps organisations unlock the full value of their CRM investment — combining AI agents, Data Cloud, Einstein AI, and enterprise automation to create intelligent customer experiences that drive measurable business outcomes.
Agentforce & Salesforce AI — Customer 360
Agentforce and Salesforce AI enable organisations to move beyond traditional CRM into intelligent, autonomous customer experiences. RedBulb’s Forward Deployed Engineers help you implement Einstein AI, deploy Agentforce agents, connect Data Cloud, and integrate AI across your entire Salesforce estate — so your teams can focus on the work that matters.
What RedBulb Consulting delivers:
- Achieve a 25% decrease in IT costs
- Gain 29% faster insights
- Facilitate seamless collaboration across all teams
- Facilitate seamless collaboration across all teams
Sales Cloud with Einstein AI — Intelligent Revenue Operations
The success of a customer’s purchase decision is influenced by every interaction along their journey. A streamlined sales process plays a pivotal role in delivering a positive consumer experience. With Salesforce Sales Cloud, Uneecops can assist you in expanding your customer base, accelerating sales cycles, and achieving faster deal closures.
What you gain with Salesforce AI on Sales Cloud:
- Boost productivity by 29%
- Attain 50% cost savings through Sales Cloud and Slack integration
- Optimize outcomes through real-time data insights
- Close deals efficiently with intelligent insights
Service Cloud with Agentforce — Autonomous Customer Service
In today’s customer-centric landscape, brands are expected to provide a seamless and comprehensive experience. Customers now seek assistance from brands at any time, making it crucial to enhance their CX journey for maintaining loyalty. Through the Salesforce Service Cloud module, we equip our clients with the tools to comprehend customer feedback and engage with them through personalized and humanized actions.
What Agentforce delivers for your service teams:
- Achieve a 27% reduction in support costs
- Experience 30% faster case management
- Scale service processes through automation
- Leverage AI-powered chatbots to deliver personalized service
Marketing Cloud — AI-Driven Personalisation at Scale
Marketing Cloud with Data Cloud and AI personalisation enables organisations to deliver the right message to the right customer at the right moment — at scale. RedBulb implements unified data models, AI segmentation, and intelligent journey automation that turns customer data into revenue. With Uneecops and Salesforce Marketing Cloud, you gain valuable insights into profile attributes, customer behaviors, and interests, allowing you to provide tailored solutions and services that resonate with your target audience.
What RedBulb delivers with Marketing Cloud AI:
- Achieve a 27% decrease in customer acquisition costs
- Experience 50% cost savings in marketing activities
- Access real-time data through Genie
- Leverage AI-driven analytics to enhance marketing performance
Salesforce & AI Integration — Connected Intelligence
AI solutions do not work in isolation. RedBulb’s integration practice connects Salesforce, Data Cloud, and external AI systems with your ERP, data warehouse, ITSM, and third-party applications — so AI has the data it needs to act, and your teams have a single source of truth.
Connecting Your AI Stack to Your Business Systems
- ERP Integration in Salesforce
- Marketing Automation Integration in Salesforce
- Accounting Integration in Salesforce
- E-Commerce Integration in Salesforce
- Salesforce Email Integration
- Collaboration System Integration in Salesforce
- Social Media Integration in Salesforce
- CTI Integration in Salesforce
- Salesforce Database Integration
- ITSM integration in Salesforce
testimonials
What People Say About Us
We had an exceptional experience working with RedBulb Consulting on our Airport VIP Concierge booking system. Their expertise in Salesforce service and Experience cloud ensured a seamless and efficient solution, enhancing our customer experience to new heights
Diamond Air International
clientRedBulb Consulting has revolutionized our event management operations. With seamless integration of Salesforce Sales Cloud and XERO, they have streamlined our processes and provided exceptional calendar and service management. Highly recommended!
Wise Production Ltd
clientWe are extremely pleased with the exceptional expertise and dedication displayed by RedBulb Consulting in transforming our salesforce implementation from national to global operations. Their meticulous work in reconfiguring CPQ, Renewal Opportunities, Lead Management, and integrating multiple app exchanges with Sales Cloud has been instrumental in elevating our sales processes to a whole new level.
Thomsons Online Benefits
clientRedBulb Consulting proved to be an invaluable asset in our journey towards optimizing PSA (FinancialForce) and Supplier Management reports. With the assistance of their skilled Business Analyst and Salesforce admin, they provided exceptional support to our stakeholders and greatly enhanced the functionality of our Salesforce system, ultimately driving significant improvements in our business operations.